Sprout Sprout

Learn Sprout

Everything Sprout does, a few minutes at a time.

Short videos for your desk and your phone. Start with the first four, then pick up the rest as you need them.

Lesson 1 of 41 min

Add your first product

Pick a plant from the catalog, give it a size, price and cost, and say how many are ready and where.

How this helps

  • Start from the plant catalog, so names, plant facts and descriptions are right without typing them out.
  • Price and cost go in together, and the item class says which of your accounts its sales and cost of goods post to.
  • Ready and not-ready counts keep what you can sell today apart from what is still growing.

Lesson 2 of 41 min

Your first walk

Tap the mic and say what changed. Walk asks what it needs, reads the change back, and waits for your yes.

How this helps

  • Count, dump and move stock while you are in the row, with no clipboard and no second round of typing at the desk.
  • Nothing changes until you say yes or tap Confirm, so a misheard word never ends up in your records.
  • Switch to Text and ask about your plants, orders or customers, and the answer comes back as a table.

Lesson 3 of 450 sec

Share your shop

Copy your shop’s private link for buyers, and invite a teammate to Sprout.

How this helps

  • One private link puts your availability in front of your buyers at any hour.
  • Send it from Home in one step: copy it, or email it to every active customer.
  • Invite a teammate, so more than one person can keep stock and orders current.

Lesson 4 of 450 sec

Approve a buyer

A buyer asks to join through your shop link and waits on Companies. Approve them, and they can order.

How this helps

  • You decide who can order: a new buyer asks through your link and waits for your yes.
  • Home and the Companies badge tell you someone is waiting, so a request is never missed.
  • Their request comes with their details and a note, so you know who they are before you say yes.

Video35 sec

Sign up for Sprout

Your email, your nursery’s details, a code to prove the email is yours, and a password. Then you are in.

How this helps

  • No installation, no consultant and no setup project: an email, your nursery’s details, a code and a password.
  • You can be adding your first plants the same day you sign up.

Video1 min

Finding your way around

Home shows how your shop is doing and what needs you, and a click on a card opens just those items.

How this helps

  • Home is your to-do list: buyers waiting, orders to confirm, money still owed, and plants running low.
  • Each card opens the items behind it, so the day starts with what needs you, not a search.
  • See how your shop is doing, with visitors and orders day by day.
  • Support, at the bottom right of Home, answers common questions about it.

Video1 min

The plant card and counts

Each plant’s card holds its photos, price and lots. Count a lot, and see every change in its history.

How this helps

  • Everything about a plant is in one place: its photos, price, cost and every lot.
  • Count a lot and the totals update at once, so what buyers see is right the moment you save.
  • The history lists every change to the plant, so a number that looks wrong can be traced.

Video1 min

Searching and filtering a long list

Search by name or code, then filter by what is ready, running low or not for sale, and by size.

How this helps

  • Find any plant by name or code in a second, even in a long catalog: a few letters of each word are enough.
  • Filter to what is ready, running low or not for sale to plan the week’s work.
  • Filters work together, and Clear all brings back every plant.

Video1 min

Running low

Set the number that counts as running low, and Sprout flags those plants on Home and in Products.

How this helps

  • Choose the number that counts as running low for your nursery, in Settings under Your Company.
  • Sprout flags those plants on Home and in Products, so you can restock or start the next crop before you sell out.
  • Home’s Products card opens the list, and See All shows them in Products with the Running low filter on.

Video1 min

Price levels and quantity breaks

Give groups of customers their own prices, with breaks that start at the quantity you choose.

How this helps

  • Quantity breaks reward bigger orders on their own, at the quantity you choose.
  • A % Off break follows Retail, so when you change Retail, those prices move with it on their own.
  • Putting a customer on a level is one pick on their card, saved at once.

Video1 min

An order, start to finish

Take an order at the customer’s own prices, confirm it, and post it when it ships: the plants come off your stock and the invoice goes out.

How this helps

  • Every order follows the same steps: take it, confirm it, and post it when it ships.
  • The customer’s price level and quantity breaks fill in on every line, so nobody looks up a price.
  • Confirming emails the buyer, which ends the “did you get my order?” call.
  • Posting takes the plants off your stock and sends the invoice, so stock and billing never drift apart.

Video55 sec

Email the buyer and print an order

Send the buyer an invoice, a confirmation or your own message, and print a pick ticket for the yard.

How this helps

  • Send the invoice, the confirmation or a message of your own from the order itself.
  • Every email joins the order’s trail, so you can see what the buyer has been sent.
  • Print a pick ticket for the yard, so the crew can pull the order without coming to the office.

Video1 min

Every email to your buyers

Messages keeps each email Sprout sent your buyers, the email itself, and whether it was delivered, opened or bounced.

How this helps

  • Every confirmation, invoice and reminder Sprout sent your buyers is kept in one place, a click away from Orders.
  • See whether each one was delivered, opened or bounced, so “I never got it” is settled in seconds.
  • Search by email, phone or order number to see everything one buyer or order was sent.

Video1 min

Record a payment

Record a check against an unpaid order. It moves to Payments Received and the totals update.

How this helps

  • Pick an unpaid order and what’s left on it is already filled in: choose Check, add the check number, and record it.
  • Nothing is charged: it records money you already have, and the order shows as paid straight away.
  • What’s still open and what came in this month stay current, so you know who to follow up with.

Video1 min

Your books: balance sheet and profit and loss

See what you own and owe, and what came in against what went out, for any dates you pick.

How this helps

  • The balance sheet sets what you own against what you owe, with every account and its share of each section.
  • Choose This Month or Last Year and every figure, chart and table updates, with no spreadsheet to build.
  • Download any report as a PDF or an Excel file, to print, keep or send to your accountant.

Video50 sec

Add a company

Add a customer yourself. Type the business name, and if they are already on Sprout, pick them to fill in their details.

How this helps

  • Add a customer yourself, with their contact, email, phone and address, ready for their first order.
  • A business already on Sprout fills in from the platform, so there is less to type and nothing to mistype.
  • Phone and walk-in buyers get the same record as shop buyers, so nothing lives on a sticky note.

Video1 min

Your shop and buyer sign-up

Copy your shop link, and switch your page, ordering and new buyers on or off.

How this helps

  • Switch ordering on when you have plants to sell and off while you catch up.
  • Copy your shop link, or email it to every active customer, from Home.
  • New buyers ask to join through your link, and each request waits under Companies for your answer.

Video55 sec

Business details and notifications

Add your business phone, email and website, and choose which emails Sprout sends your buyers.

How this helps

  • Keep your business phone, email and website current in one place, so buyers know how to reach you.
  • Choose which emails your buyers get: the order confirmation, the invoice, and a reminder before an invoice is due.
  • Set how many days ahead the reminder goes, and find everything that was sent in Messages.

Video1 min

Locations

Keep stock by location, set the order Sprout takes plants in when it fills an order, and pick where new plants go.

How this helps

  • Keep stock by house, bench or yard, so everyone knows where each plant is.
  • Set the order Sprout fills orders from, so the sales yard empties before anyone walks to the back field.
  • Make one location the default, and new plants go there unless you pick another.
  • Every location sells: whether stock is for sale is set by its ready date, not by where it sits.

Video1 min

Chart of accounts

Set up the accounts your books use, and the defaults Sprout posts orders and payments to.

How this helps

  • Add the accounts your books use, each with its own code, name and type.
  • Choose the accounts Sprout posts sales, stock and payments to, so your reports line up with your books.

Video50 sec

Dark mode for early mornings

Pick Sprout (Dark) or another theme from the gear menu, or in Settings under Theme. Each device keeps its own choice.

How this helps

  • Easier on the eyes before sunrise or in a dim greenhouse.
  • Each browser keeps its own choice, so the office computer and your phone can differ.
  • On a phone, which has no gear, the themes are under More, and in Settings under Theme.

On your phone1 min

Walk your nursery from your phone

Walk is the first tab on your phone. Say what changed as you walk the rows, and Walk reads it back before it changes anything.

How this helps

  • Update your stock where the plants are, with the phone in your pocket.
  • Every change is read back before it saves, so you can talk while you work.
  • Ask a question the same way, and the answer is said out loud.

On your phone55 sec

Update a count from the bench

Open a plant, count a lot, and save it, standing at the bench.

How this helps

  • Open a plant, count a lot and save it without walking back to the office.
  • Sprout shows the change before you save, and the plant’s totals update the moment you do, so the next buyer sees the right number.

On your phone1 min

Confirm an order on the go

Open a new order on your phone, check its plants, and confirm it with one tap.

How this helps

  • Check a new order’s plants, the lots they come from and the buyer’s details from the yard or the truck.
  • One tap confirms it and Sprout emails the buyer, so orders don’t wait until you get to a desk.

On your phone50 sec

Approve a buyer from your phone

A buyer asked to join through your link. Approve them from your phone in a couple of taps.

How this helps

  • Approve a new buyer in a couple of taps, wherever you are.
  • They can start ordering right away, instead of waiting until you are back in the office.