Sprout Sprout

Status & updates

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The parts of Sprout

Voice walks Recording plants, counts, and photos as you talk
Working
Your plant list Availability, prices, and sharing by link or email
Working
Customer order pages Where your buyers browse and place orders
Working
Invoices & payments Card, bank transfer, and recording checks
Working
QuickBooks sync Sending invoices and payments to your books
Working
Text message updates Weekly updates and questions you text in
Working

The last 90 days

93.3% of days with no trouble at all
90 days agoToday

What happened, and what we did

Every interruption gets written up here in plain words — what broke, who it touched, and how it was fixed.

Fixed Aug 21, 2026· About 40 minutes
Order pages were slow to load

Order pages took up to a minute to open during the morning rush. We added more capacity and pages returned to normal. No orders were lost — anything submitted during that window came through.

Who it affected: Growers whose customers were browsing between 7:10 and 7:50 AM Pacific.

Fixed Aug 20, 2026· About 2 hours
QuickBooks was not receiving invoices

A change on QuickBooks’ side stopped invoices from going over. We fixed the connection and re-sent every invoice from that window automatically. Nothing needed to be re-entered.

Who it affected: Growers with QuickBooks connected. About 30 invoices were delayed, not lost.

Fixed Jul 30, 2026· About 25 minutes
Photos from walks were slow to upload

Photos taken during walks queued up instead of uploading right away. Walks kept working the whole time and every photo uploaded once the backlog cleared.

Who it affected: Anyone walking their nursery that afternoon.

Fixed Jun 18, 2026· About 15 minutes
Text message updates were delayed

Weekly update texts went out late because of a carrier problem. All messages were delivered by the end of the day.

Who it affected: Growers using text updates.

Recent updates

New things and fixes, newest first.

Faster walks Aug 28, 2026
  • NewSay “same as the last row” to copy the plant, size, and price you just entered.
  • BetterWalks now start about twice as fast when you have no signal.
  • FixedCorrections said right after a photo no longer get attached to the next plant.
Order pages Aug 14, 2026
  • NewCustomers can now request a delivery date when they place an order.
  • BetterYour logo and colors carry over to the emailed order confirmation.
  • FixedSold-out plants no longer show as orderable for a few minutes after you update the count.
Books and payments Jul 31, 2026
  • NewRecord a check in one tap from the invoice screen.
  • BetterQuickBooks connection retries on its own instead of waiting for you.
  • FixedPartial payments now show the right remaining balance.
Crew and Spanish Jul 10, 2026
  • NewCrew members can walk sections in Spanish while you walk in English — one shared list.
  • BetterPick lists print in whichever language the person picking uses.

Something not working? Tell us.

If something looks wrong or you just have a question, let us know and a real person will get back to you.

Or call us directly at (503) 248-2159